Step 1 of 5 - About the payer

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Terms and Conditions *

Please confirm that you have read and accepted the Council Tax and Benefits privacy notices.

Contact Information

If you have any general queries you can contact us using the following details;

Email: 

Phone: 01204 331599

Or by writing to the following address:

Bolton Council, PO Box 32, Town Hall, Bolton, BL1 1RX.

Secure website

Direct Debit Instructions can now be set up online.

We value your privacy and security so all interactions with Council use 256-bit encryption to protect your personal details when they are transmitted over the Internet.

All the normal Direct Debit safeguards and guarantees apply when you set up an instruction online. No changes in the amount, date or frequency of a payment can be made without notifying you at least 10 working days in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your Bank or Building Society. You have the right to cancel a Direct Debit Instruction at any time simply by writing to your Bank or Building Society, and sending a copy of the letter to us.